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Friends and Family TestHow likely are you to recommend our GP practice to Friends and Family:

November 2019                                                   

Extremely Likely             371 patients                       

Likely                           62 patients                         

Neither Likely/unlikely      9 patients                              

Unlikely                           10 patients                         

Extremely Unlikely           18 patients                         

Don't know                      3  patients       

A few comments received during November:

" Very thorough, professional, kind, caring, pleasant"

"A breath of fresh air. Wonderful staff. Thank you"

" Everyone is so supportive. From the minute you walk into the practice. The reception team are friendly/helpful. The doctors go above and beyond. The nursing team are very re-assuring. Thank you so much"

"Can never get through on the phone"

All feedback is much appreciated; Listening to the views of our patients helps us identify what is working well, what can be improved, and how. 

Please may we ask you to be brief with your responses you if you are using text message to respond to the Friends and Family Test as there is a very limited space to type your response. Therefore, we are not always able to see your full response. Please consider using another method of responding to us, such as a Friends and Family Test form, (available at reception), if your response needs to be more detailed. Thank you.     

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