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Practice Survey Reporting

Friends and Family Test -           How likely are you to recommend our GP practice to Friends and Family:

                                               July 2019

Extremely Likely                                 405 patients

Likely                                                 89  patients

Neither Likely/unlikely                          21 patients   

Unlikely                                              17  patients

Extremely Unlikely                               37 patients

Don't know                                          6  patients

 

        There has been a lot of positive feed back: Friendly, helpful staff and doctors.  Good Quality care given. Excellent Doctors. Good appointment times. Seen very quickly.

The patients that marked Extremely unlikely, of those that left feedback some stated they had a long wait for an appointment.  One patient suggested having longer patient appointment times. However, this would result in fewer patients being seen.  Some of the reasons this happens is that some patients do take longer when they get into the doctors or we do have medical emergencies that then hold up the rest of the clinic.

 If you feel you would need longer than 10 minutes then please ask for a double appointment.

We are aware that for some GP's in-particular there are long waits, this is mainly due to the fact they are part time and only work 2 or 3 days a week.  

  There is currently a national shortage of Doctors coming into General Practice.  We have several GP's that are working at the practice that are looking to stay long term.   



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