We do not accept Prescription Requests over the phone. 

Patients on regular medication do not need to see a doctor for a repeat prescription of their medication. 

You can order your repeat prescription in the following ways:

• using your NHS account (through the NHS website or in the NHS App)
• using patient access Log in to Patient Access
• by email to OLDCCG.scriptrequest@nhs.net
• In person at the prescription desk.
• by post – including a SAE

 PLEASE NOTE: We do not take repeat prescription requests over the phone.

Please allow 72 hours (3 full working days) for us to process your prescription.  Remember to allow extra time for Bank Holidays and weekends.

The Electronic Prescription Service (EPS) alows your GP practice to send your medication to a pharmacy of your choice.

 What does this mean for you?

You will not have to pick your prescription up from the practice.

For further information on:

• Choosing a pharmacy or other dispenser
• Cancelling or changing your choice of pharmacist or dispenser
• What can I do if I'm unhappy with the process?

Go to Electronic prescriptions .nhs.uk.

If you have questions about your medicine, your local pharmacists can answer these. They can also answer questions on medicines you can buy without a prescription.

The NHS website has information on how your medicine works, how and when to take it, possible side effects and answers to your common questions.

• Go to Medicines A to Z (nhs.uk)

If you have a repeat prescription, we may ask you to come in for a regular review. We will be in touch when you need to come in for a review.

Find out more about prescription charges (nhs.uk).

Take it to any pharmacy. Do not put it in your household bin or flush it down the toilet.

As qualified healthcare professionals, pharmacists can offer advice on minor illnesses such as:

• coughs
• colds
• sore throats
• tummy trouble
• aches and pains

They can also advise on medicine that you can buy without a prescription.

• Find a pharmacy (nhs.uk)

Many pharmacies are open until late and at weekends. You do not need an appointment.

Most pharmacies have a private consultation room where you can discuss issues with pharmacy staff without being overheard.